MALAN Wooden Packing, Service FAQ, MALAN Wooden Packing, product FAQ

Q
Do we contact your company every time we place an order?

A

Yes ,you can !
Q
Can We Copy an Existing Product, and What About Patent Issues?

A

Yes , You can copy it , No Patent Issuese .
Q
How does the shipping process work?

A

The Freight Logistics agent do all of shipping works When the goods have ready , will send to freight agent ,They will packing on the Container .
Q
Once I place my order how long will it take before I receive the shipment?

A

Production time ： 20 days
Q
Can you provide our products with custom Logo and packaging?

A

Yes , We can !
Q
Do you have a minimum order quantity ?

A

Yes, MOQ: 100pcs
Q
Do you have a catalog of the products you source available?

A

Yes , Of course !
Q
How long does it take to get a quote?

A

One business day
Q
What kind of price term you can do ?

A

We can do FOB , CIF, CFR , EXW price terms .
Q
How to protect Privacy ?

A

We are committed to protecting your privacy and will only collect, administer and process information in accordance with the Data Protection Act 1988. We will not sell your information to other third parties. Please see our Privacy Policy for more details
Q
Payment bank fee require ?

A

All bank fees outside of China are paid by customers.
Q
Payment Limit ?

A

A. Orders under US$5000, we accept full TT at sight payment when the order is confirmed. B. Orders between US$5000 and US$20000, 50% TT payment once order is confirmed. The balance will to pay before delivery the goods to export port. C. Orders above US$20000, we suggest irrevocable at sight L/C or we can do by our T/T payment terms.
Q
MINIMUM ORDER ?

A

We accept small quantity order . When your order quantity mroe than 100pcs ,
Q
Sample shipping ?

A

Shipping cost is collected or remitted before samples are shipped out. Fedex is used for collecting shipping cost.